Software Integration Analyst

  • B2BE GSS Sdn Bhd
  • Phileo Damansara I, Jalan 16/11, Pusat Perdagangan Phileo Damansara, Petaling Jaya, Selangor, Malaysia
  • Jan 08, 2019
Full time Information Technology

Job Description

Description:

 

The role will facilitate, liaise and develop a seamless interface between the B2BE customers, Sales and Account Management functions. It is integral in the solution design, execution and delivery of projects to meet a client’s requirements and to ensure projects are delivered on-time and in full.

 

This role requires an employee with the ability to think strategically and innovatively, including a demonstrable capacity to proactively identify and respond to project related issues of both long-term and immediate importance.

 

 

Responsibility:

 

  • Project Management:
  • Manage a portfolio of projects from initial scope to final invoicing;
  • Manage stakeholder communication and expectation at all time;
  • Development and Technical Ownership:
  • Take development ownership in delivering solution for projects assigned;
  • Responsible to perform the EDI mapping and reporting development;
  • Responsible to perform internal testing as well as external testing with customers;
  • Understand and action on the required connectivity protocols for each project, where relevant.
  • B2BE Support: Provide tier two customer support to assist the Global Shared Services teams in delivering support levels defined within the B2BE standard support Service Level Agreement.
  • Project Knowledge Base: Contribute to the B2BE project management enhancement and update of knowledge base on an on-going basis.

 

Requirements:

 

  • 3 to 7 years relevant experience;
  • Degree qualified in IT or IT related courses;
  • C/C++ programming knowledge is a must;
  • Good understanding of electronic document formats and communication protocols;
  • Excellent written and oral communication skills in English;
  • Good planning, problem management and organisation skills is essential;
  • Project management experience is desirable;
  • Good interpersonal skills with strong personality, initiative, proactive and team player.
  • Good understanding of business process and B2B/e-Commerce processes.