Customer Service Officer - Plaza Low Yat

  • SNS Network (M) Sdn Bhd
  • Plaza Low Yat, Jalan Bintang, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Jul 14, 2018
Full time Customer Service

Job Description

Responsibilities:

  • Execute division policy and ensure full adoption and comply with workflow or standard operation procedures
  • Achieve target as set by the company and ensure highest quality of work and all Service Level Agreement are meet.
  • Responsible for daily administration duties for the Company to ensure smooth running of daily operation.
  • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
  • To undertake any ad-hoc assignments as and when required.

 

Requirements:

  • Candidate must possess at least a Diploma/Bachelor's Degree in Business Administration or equivalent.
  • Required language(s): English, Bahasa Malaysia
  • Preferred language (s): Chinese
  • Fresh graduates are welcome to apply.
  • Organized, strong communication and excellent time management skills
  • High level of conceptual, analytical and problem solving skills
  • Positive attitude, self-motivated and customer service orientation.
  • Applicants must be willing to work in Plaza Low Yat.

Benefit

  • Basic salary+ Allowances
  • Overtime Claim
  • Rotating shift, 6 working days per week
  • EPF & Socso
  • Annual Leave/ Medical Leave/ Medical Claim
  • Staff Purchase Scheme
  • Oversea Trip: Asia, America, Australia, Europe
  • Salary Review- Twice per year