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applicants
Contact Center Consultant
at Adecco Personnel Sdn Bhd in Shah Alam, Selangor
Our client, one of the Malaysia's leading telecommunication companies is looking for suitable candidates to join them as a Contact Centre Consultant.
Job Responsibilities:
• Provide quality customer service to customers over the phone.
• Remain up-to-date with the latest information that impacts the delivery of service to the customers.
• Listen, probe and question in order to clarify and understand customer needs.
• Provide customer feedback for continuous improvement.
• Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
• Maintain a high degree of responsibility towards customer confidentiality.
Job Requirements:
• Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg. Fresh Diploma holders / Fresh grads will also be considered.
• Customer oriented with good interpersonal and communication skills.
• Proficient in English Language. Bahasa Malaysia and Chinese dialects.
• Able to work in a flexi shift.
• Computer literacy (E-mail applications, operates Windows 95/97).
• Must posses own transport.
If you are interested in this job opportunity, please apply online at:
http://www.adecco-asia.com/malaysia/Candidates_JobDetails.asp?jobCode=SA0909013
Please contact Razif/Samuel at +603 55128877 for more information.
For more jobs opportunities with Digi, click on http://www.adecco-asia.com/malaysia/Digi/index.htm
We regret that only short listed candidates will be notified.
Job Responsibilities:
• Provide quality customer service to customers over the phone.
• Remain up-to-date with the latest information that impacts the delivery of service to the customers.
• Listen, probe and question in order to clarify and understand customer needs.
• Provide customer feedback for continuous improvement.
• Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
• Maintain a high degree of responsibility towards customer confidentiality.
Job Requirements:
• Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg. Fresh Diploma holders / Fresh grads will also be considered.
• Customer oriented with good interpersonal and communication skills.
• Proficient in English Language. Bahasa Malaysia and Chinese dialects.
• Able to work in a flexi shift.
• Computer literacy (E-mail applications, operates Windows 95/97).
• Must posses own transport.
If you are interested in this job opportunity, please apply online at:
http://www.adecco-asia.com/malaysia/Candidates_JobDetails.asp?jobCode=SA0909013
Please contact Razif/Samuel at +603 55128877 for more information.
For more jobs opportunities with Digi, click on http://www.adecco-asia.com/malaysia/Digi/index.htm
We regret that only short listed candidates will be notified.
Published at 06-11-2009
Viewed: 100 times
Viewed: 100 times