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full time Job opportunity as Customer Service Executive

at seri mahligai in Kuala Lumpur

Hi there,

Our partner is a global leading online test and assessment services provider. They are now looking forward to invite potential individual to joint them Customer Service Executive.
Should you or you have friends/ relatives that have what it take and looking for exciting job opportunity, please don’t wait.

Send your update comprehensive resume to adham at email: adham@serimahligai.com or call 03-2282 5457

Position: Customer Service Executive (permanent)
Location: Jln Sultan Ismail, KL
salary : 1800 - 2000
Working hour: Permanent Night Shift

Responsibilities:
1. Provide timely, accurate and relevant information to our customers, i.e. accurate product and pricing information, training & assessment system based on customer needs.
2. Proactively assist and respond in a timely manner to customer complaints.
3. Provide accurate resolution to issues raised.
4. Identify and act on selling opportunities to increase revenue, whilst providing suitable solutions to customers’ requirements.
5. Administer transactional information and ensure system entries are completed in an accurate and timely manner

Requirements:
1. Diploma/Degree holder.
2. Experienced in contact centre environment in a similar industry.
3. Able to communicate fluently in English and Bahasa Malaysia.
4. Possess a pleasant personality, like problem-solving and providing assistance to customers

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Published at 12-10-2009
Viewed: 154 times