This job ad has been posted over 40 days ago...
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applicants
Customer Service Executive
at OffGamers Sdn Bhd in Kuala Lumpur
Responsibilities:
- Clearing support e-mails
- Live Person Online Chat Support
- Answering inbound calls
- E-mail complaints to relevant department
- E-mail delivery delay orders to relevant departments
- E-mail charge-back reports to Anti Fraud Team
- Resolving customer issues
- Providing information to customers online
- Providing 1st level support to all 3 of the company’s main products
Requirements:
- Min SPM/STPM/Diploma in any discipline
- Fluent in spoken and written English
- Knowledge of any other European Languages is an added advantage
- 1/2 to 1 year experience in Customer Service and/or Customer Support and/or Live Chat Support.
- 4 shifts (2 day shifts and 2 night shifts)
- 5-day work week
- Shift hours: 8am-6pm, 10am-8pm, 8pm-6am, 10pm-8am
- Good PC skills
- Good typing speed (min 40 wpm)
- Full time positions available
- Only Malaysians and those holding residence status needs to apply
- Good Written/Spoken English and/or Good Written/Spoken Chinese
- Applicants should be Malaysian citizens or hold relevant residence status.
Interested candidates are encouraged to call us for a walk-in interview from Mon-Fri (9.30am-6pm).
Published at 05-10-2009
Viewed: 194 times
Viewed: 194 times